There is a great deal of information on this page. To jump to what you are looking for, try one of the links below:

• Payment Methods and Locations
• Utility Direct Pay Program
• Guardian Service Payment Program
• Utility Rates
• Billing Cycles
• Factors that could Affect your Bill

Payment Methods and Locations

The City of Buffalo currently accepts the following methods of payment:

1. Utility Direct Pay Program
2. Check- by mail, City of Buffalo dropbox, or in-person at City Hall
3. Cash - In-Person only at City Hall. Do NOT mail cash.

You are welcome to mail your payment to: City Hall 46 North Main, Buffalo, Wyoming 82834 or visit one of the following:

• Mail Slot located at City Hall (To the left of entrance door)
• Drop Box located at City Hall - 46 North Main (Left side of street in front of building)
• The Customer Service Desk at City Hall 46 North Main 8:00 am - 5:00 pm

Utility Direct Pay Program

Consider having your monthly utility payment directly withdrawn from your checking or savings account for the following reasons:

• No stamp to buy
• Save time
• No checks to write
• No due dates to remember
• No remittance to mail
• No fees for paying at bank
• Extend vacations without worry of paying utility bill late
• No waiting in line to pay
  

ENROLLMENT STEPS

• Click this Authorization Form link
• Print out the form
• Fill out the form with the appropriate information
• Return the completed Authorization Form to City Hall

Participation in the program is subject to the following conditions:

The City of Buffalo shall accept utility payments electronically through the Utility Direct Pay Program subject to the conditions, terms, and procedures as established by the Authorization Form mentioned above, incorporated fully herein by reference. All completed Authorization Forms must be signed by the customer(s) and maintained on file in the Utility Billing Office for the life of the customer's participation in the program in accordance with Federal Regulations.

Utility Direct Pay drafts from utility customers bank accounts shall occur on or about the 10th of the month (or first banking business day immediately thereafter in the case of weekend days or holidays).

If a customer participating in the program changes banks, bank accounts, or utility account information, it shall be the customer's responsibility to notify the City Water Utility Billing Office of the change and a new authorization agreement must be signed with the new account information. Any delay of the customer to notify the City of changes in account information may result in the customer's termination from the program. Any NSF fees, additional charges, or penalties, resulting from customer's failure to notify the billing office of the change in account shall be the customer's responsibility.

Disputed bill amounts shall be addressed according to City policy or procedure established to resolve disputed bills. Upon resolution of any disputed bill amount, the adjustment will be reflected on a future utility bill. Credits to a utility account will not result in a deposit of funds in a customer's bank account.

All penalty, shut-off, and NSF fees shall apply to Utility Direct Pay customers in accordance with the respective policy and procedure.

Payment Programs- Guardian Service

• A third-party agrees to pay the monthly bill for the resident or location. Both parties would need to come in person to sign up for this service. The benefit to the third-party would be that they would directly recieve the bills each month and would be able to pay them directly.

Monthly Rates

The following rates are for single family dwellings. For rates connected with Apartment Houses, Motels, Mobile Homes, Camgrounds and various commercial uses, please contact the City Clerks office.

Water (Inside City Limits):

• $34.09 for the first 10,000 gallons consumed
• Gallons Above Entitlement ----- Rate
  Next 10,000 Gallons ------------ $0.40 per 1,000 Gallons
  Next 10,000 Gallons ------------ $0.50 per 1,000 Gallons
  Next 10,000 Gallons ------------ $0.60 per 1,000 Gallons
  Next 10,000 Gallons ------------ $0.70 per 1,000 Gallons
  Next 10,000 Gallons ------------ $0.95 per 1,000 Gallons
  Next 10,000 Gallons ------------ $1.20 per 1,000 Gallons
  Next 10,000 Gallons ------------ $1.35 per 1,000 Gallons
  Next 10,000 Gallons ------------ $1.50 per 1,000 Gallons
  Over 100,001 Gallons ---------- $1.65 per 1,000 Gallons

Water (Outside City Limits):

• $68.18 for the first 10,000 gallons consumed
• Gallons Above Entitlement ----- Rate
  Next 10,000 Gallons ------------ $0.80 per 1,000 Gallons
  Next 10,000 Gallons ------------ $1.00 per 1,000 Gallons
  Next 10,000 Gallons ------------ $1.20 per 1,000 Gallons
  Next 10,000 Gallons ------------ $1.40 per 1,000 Gallons
  Next 10,000 Gallons ------------ $1.90 per 1,000 Gallons
  Next 10,000 Gallons ------------ $2.40 per 1,000 Gallons
  Next 10,000 Gallons ------------ $2.70 per 1,000 Gallons
  Next 10,000 Gallons ------------ $3.00 per 1,000 Gallons
  Over 100,001 Gallons ---------- $3.30 per 1,000 Gallons

Sewer:

• Single Family Dwelling Units $5.25

Sanitation:

• $13.50

If for some reason the water meters cannot be read at the residence being billed, an estimation will be calculated for that billing cycle. A note to this effect will be included on the corresponding bill.

Billing Cycles & Deadlines

Bills are sent once a month (twelve bills per year) at the first of the month.

Water bills are due and payable upon receipt. Bills will be considered delinquent if not paid within 30 days after the bill date. Authorized interest and penalty charges will start accruing on this date. A delinquent notice will be mailed to the customer 10 days after the due date.

Factors that Could Affect your Bill

Many factors affect how much water your home used each month, and several are beyond the homeowner's control. Some common causes of bill variations include:

Conditions beyond your control:

• Seasons of the year
  
• Five-weekend months
  
• Number of days between meter readings
  
  

Changes in regular living conditions:

• Number of full-time residents--people moving in or out
  
• Repairs or renovations
  
• Visiting relatives
  
• Changes in living habits
  
• Vacations
  
• Illness
  
• Kids out of school for extended periods of time
  

Appliances:

• New or additional appliances/hardware installed (i.e. clothes washers, dish washers, bathroom/kitchen/utility sinks, toilets, shower/bath units, water heaters, etc.)
  
• Additional use of older appliances/hardware
  
• Defective appliances/hardware
  
• Inefficient use of appliances/hardware
  
• Excessive use of water
  
• Leaking water faucets or toilets
  
• Exposure of water pipes to air
  

New home or apartment:

• Larger than former home
  
• Larger water heater

The City of Buffalo encourages the use of water saving appliances and hardware whenever possible.